I agree to the terms and conditions provided by Manageable Marketing Solutions. I understand that all support requests must be submitted through the official support system and that requests sent outside of this system may not be tracked or scheduled.

I acknowledge that all work is subject to time tracking and, depending on my program, may be applied toward included time or billed at the applicable rate. I understand that unused time does not roll over and that additional work may require approval before proceeding.

I understand that if I am not currently enrolled in a marketing program or have not purchased a support package, I will be billed at a rate of $25.00 per hour for any additional work requested.

I understand that support is provided Monday–Friday, 9:00 AM – 5:00 PM EST, and that all requests are reviewed upon submission to determine priority. Non-emergency requests are handled within a 24-hour window during business hours (this applies to review and scheduling, not guaranteed completion time). Emergency requests are limited to critical issues such as outages or broken functionality.

By providing my phone number and email address, I consent to receive text messages and emails from Manageable Marketing Solutions.